Privacy Policy

1. Who we are

Codexilo (“we”, “us”, or “our”) is a digital studio that provides custom websites, SaaS products, graphic and logo design, AI integration, automation, payment integration, custom dashboards, and related digital services.

This Privacy Policy explains how we handle personal information when you visit codexilo.com, contact us, request a quote, subscribe to updates, or use our products and services.

Contact: info@codexilo.com

2. Information we collect

We collect information you provide directly and some information collected automatically when you use our site.

• Identity and contact details - name, email address, phone number, company name, and message content from contact or quote forms.
• Project details - briefs, files, requirements, budgets, and other information you share to help us evaluate or deliver work.
• Account or product data - if you use a Codexilo product (such as Automate or Send Wizz), we may process account credentials, usage data, and configuration needed to provide that product.
• Technical data - IP address, browser type, device information, pages visited, referring URL, and approximate location derived from IP.
• Communication records - emails and support messages you exchange with us.

3. How we use your information

We use personal information for legitimate business purposes, including:

• Responding to enquiries, quotes, and support requests.
• Delivering contracted services and managing client projects.
• Operating and improving our website, products, and user experience.
• Sending service-related updates; marketing emails only where permitted and with an easy unsubscribe option.
• Preventing fraud, abuse, and security incidents.
• Complying with legal obligations and enforcing our Terms and Conditions.

4. Legal bases for processing

Where applicable privacy laws require a legal basis, we process data based on: your consent; performance of a contract or steps before entering a contract; our legitimate interests (such as improving services and securing our systems); and legal compliance.

5. Cookies and analytics

Our website may use cookies and similar technologies for essential site functions, preferences, and analytics (for example traffic and performance measurement).

You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

6. Sharing of information

We do not sell your personal information. We may share data with trusted processors only as needed to run our business, such as:

• Hosting, email, analytics, and cloud infrastructure providers.
• Payment processors when you pay for services or use payment-related products.
• Professional advisers (legal, accounting) when reasonably required.
• Authorities when required by law or to protect rights, safety, and security.

7. Third-party links and integrations

Our site or products may link to third-party websites or integrate third-party tools (for example Google services inside Automate). Those services have their own privacy policies. We are not responsible for their practices.

When a product requests access to a third-party account (such as Google Sheets), access is used only to provide the features you configure.

8. Data retention

We keep personal information only as long as needed for the purposes described in this policy, including project delivery, legal, accounting, and dispute-resolution requirements. When data is no longer required, we delete or anonymize it where reasonably possible.

9. Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security, but we work to reduce risk and respond promptly to incidents.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, object to certain processing, withdraw consent, or request data portability.

To exercise these rights, email info@codexilo.com. We may need to verify your identity before fulfilling a request.

11. Children’s privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.

12. International transfers

We may process and store information on servers or with providers located in different countries. Where required, we take steps to ensure appropriate safeguards for cross-border transfers.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of our website or services after updates means you acknowledge the revised policy.

14. Contact us

For privacy questions or requests, contact Codexilo at info@codexilo.com.